Some of our reviewers are able to reply to other reviewers' comments and other reviewers are not.
When uploading the course, I did check the box indicating that reviewers could see each others' comments. I also indicated that they did not need to log in as a requirement to review (in an attempt to make the process easier for them.)
We tried to make everyone a developer on the site so they could use the developer screens to have the discussions about a specific slide within the tool as a workaround, but this didn't work either. I believe we are limited to 5 developers on the site and we have about 8-10 people total on the project who need to be a part of the discussions.
How can we make it consistent so that all reviewers can see and reply to each others' comments? Does this require each reviewer has created a profile on the site and/or they all use the same browser? We are encouraging the use of Chrome, although that doesn't seem to solve the problem either.
Sorry Suzanne, We had a bug :-/
When courses did not require the Reviewers to log in then in some circumstances they would not be able to see or add replies. We pushed a fix for it today.
Great news! Thanks for letting me know! We will test this on our next round of reviews (hopefully next week.)